Terms of Service

1. Acceptance of These Terms

By accessing this website or engaging Covenant Courier LLC d/b/a Covenant Systems (“we,” “us,” or “our”) for services, you agree to these Terms of Service. If you do not agree, please do not use this site.

2. Scope of Services

We provide technology services including custom software development, web and iOS application development, CAD drafting and design, IT and network services, and fiber optic and low-voltage data cabling. The specific scope, deliverables, timeline, and pricing for any engagement are defined in the individual quote, proposal, or statement of work agreed to for that engagement. In the event of a conflict between these Terms and a signed statement of work, the statement of work controls for that engagement.

3. Quotes and Payment

Quotes are valid for the period stated on the quote. Invoices are due according to the terms stated on the invoice. Online payments are processed by Stripe. Product pricing shown on this site reflects setup pricing; recurring costs such as hosting and domains are quoted separately where applicable.

4. Refunds and Cancellations

For prepackaged products purchased through this site (website and iOS development packages): if you cancel before work has begun, you will receive a full refund. Once work has started, completed work and milestones already underway are non-refundable; any remaining balance for work not yet started will be refunded. For custom services performed under a quote or statement of work, you may cancel with written notice at any time and will be billed only for work performed up to that point, with any prepaid, unperformed amounts refunded.

Duplicate or erroneous charges will be refunded in full — notify us within 30 days of the charge. Refunds are issued to the original payment method and typically settle within 5–10 business days. To request a refund or cancel an engagement, contact us at the email address in the Contact section below. If you believe a charge is incorrect, please contact us before initiating a dispute with your card issuer — we resolve billing issues quickly.

5. Intellectual Property

Unless otherwise agreed in a statement of work, upon full payment you own the final deliverables produced specifically for your engagement. We retain ownership of our pre-existing tools, libraries, templates, and know-how. Content on this website (text, graphics, logos) belongs to Covenant Courier LLC and may not be reproduced without permission.

6. Website Provided “As Is”

This website and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Information on this site is general in nature and does not constitute professional advice for your specific situation.

7. Limitation of Liability

To the maximum extent permitted by law, Covenant Courier LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, arising out of or related to your use of this website or our services. Our total aggregate liability for any claim arising out of an engagement shall not exceed the amounts you paid us for the specific services giving rise to the claim.

8. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any dispute arising out of these Terms or our services shall be brought exclusively in the state or federal courts located in Ohio, and the parties consent to the jurisdiction of those courts. Before filing any action, the parties agree to attempt in good faith to resolve the dispute through direct negotiation.

9. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted to this page, and the “Last updated” date will be revised accordingly.

10. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

11. Contact

Questions about these Terms can be sent to contact@covenant-systems.com.